Zendesk, the cloud-based helpdesk startup, has hit the ground running with not one but two pieces of significant news. It’s made its first acquisition — Zopim, a Singapore-based startup whose flagship product is live chat software that is used by some 120,000 websites. And it has filed for its IPO, which will see Zendesk list on the New York Stock Exchange to trade under the ticker “ZEN.” The… Read More