How to Report Spam that is getting through the Spam Filter (AhelioTech Spam Filtering)
Outlook 2013
- Double-click on the e-mail message to open it in its own window.
- From the File tab, Select Properties.
- A box will appear with the internet header information on the lower portion.
- Copy the Internet headers: into memory:
- Click anywhere in the Internet headers: box.
- Press Ctrl-A
- Press Ctrl-C
- Next forward the original unwanted spam message.
- Enter “spam@aheliotech.com” into the To: field.
- Paste the complete message in the body of the new message.
- Click your mouse in the body of the message (top of the message is preferred).
- Press Ctrl-V.
- Send the message.
Outlook 2010
- Double-click on the e-mail message to open it in its own window.
- From the Message tab, Locate the group called Tags.
- Select the arrow in the bottom right hand corner of the group.
- A box will appear with the internet header information on the lower portion.
- Copy the Internet headers: into memory:
- Click anywhere in the Internet headers: box.
- Press Ctrl-A
- Press Ctrl-C
- Next forward the original unwanted spam message.
- Enter “spam@aheliotech.com” into the To: field.
- Paste the complete message in the body of the new message.
- Click your mouse in the body of the message (top of the message is preferred).
- Press Ctrl-V.
- Send the message.
Outlook 2007
- Double-click on the e-mail message to open it in its own window.
- From the Options dialog box
- Select the arrow in the bottom right hand corner
- Copy the Internet headers: into memory:
- Click anywhere in the Internet headers: box.
- Press Ctrl-A
- Press Ctrl-C
- Next forward the original unwanted spam message.
- Enter “spam@aheliotech.com” into the To: field.
- Paste the complete message in the body of the new message.
- Click your mouse in the body of the message (does not matter where).
- Press Ctrl-V.
- Send the message.
Outlook 2003
- Double-click on the e-mail message to open it in its own window.
- Click the View menu.
- Click on Options…
- Copy the Internet headers: into memory:
- Click anywhere in the Internet headers: box.
- Press Ctrl-A
- Press Ctrl-C
- Next forward the original unwanted spam message.
- Enter “spam@aheliotech.com” into the To: field.
- Paste the complete message in the body of the new message.
- Click your mouse in the body of the message (does not matter where).
- Press Ctrl-V.
- Send the message.
Thunderbird
From the menu at top
- Select View… Headers… All
- Navigate to and highlight the message in question
- Select the Forward button.
- Enter “spam@aheliotech.com” into the To: field.
- Send the message.
Note: Once you have successfully forwarded the message with full headers be sure to switch back to ‘normal headers by selecting View… Headers… Normal.
Mac OSX Mail
- Select the message you want the full headers for.
- In the menu bar click ‘View’.
- Go down the list and select ‘Message’, ‘Long Headers’.
- Click on the message to highlight it, and then click on the Forward button.
- Enter “spam@aheliotech.com” into the To: field.
- Send the message.
Gmail
- Log in to Gmail.
- Open the message you’d like to view headers for.
- Click the down arrow next to Reply, at the top-right of the message pane.
- Select Show original.
- Copy the entire content and paste into a new message
- Enter “spam@aheliotech.com” into the To: field.
- Send the message.
Hotmail
- Log in to Hotmail.
- Highlight the message you’d like to view headers for.
- Right-click the message in the message list
- Select View message source.
- Copy the entire content and paste into a new message
- Enter “spam@aheliotech.com” into the To: field.
- Send the message.
Yahoo
- Log in to Yahoo.
- Highlight the message you’d like to view headers for.
- Right-click the message in the message list
- Select View Full Headers
- Copy the entire content and paste into a new message
- Enter “spam@aheliotech.com” into the To: field.
- Send the message.